Privacy Policy
Your privacy is important to us.
DRJ Painting Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy applies to information collected through our website, drjpainting.com.au.
1. Information We Collect
We may collect information about you in the following ways:
a) Personal Information You Provide
This is information that you voluntarily provide to us that identifies you personally. This includes, but is not limited to, information submitted through our 'Get Free Quote' form or when you contact us directly:
- Contact Details: Your name, phone number, and email address.
- Project Details: Your physical address and any information you provide about your painting and decorating needs.
b) Website Usage Data (Non-Personal Information)
When you visit our website, we automatically collect certain information about your device and browsing activity. This data does not identify you personally but helps us improve our website and services. This information is collected via tools like Google Analytics and includes:
- Your IP address and general geographic location.
- Your browser type, operating system, and device type.
- The pages you view on our site, the time you spend on them, and the links you click.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide you with a quote for our services.
- To communicate with you regarding a project or service.
- To improve our website functionality and user experience.
- To analyse website traffic and understand how visitors interact with our content, which helps us improve our marketing and service offerings.
3. Cookies and Google Analytics
Our website uses "cookies" and Google Analytics to collect usage data. A cookie is a small text file stored on your device that helps us remember information about your visit. We use Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.
We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above.
You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
4. Data Security and Disclosure
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored in a secure environment and is only accessible by authorised personnel.
We will not sell, rent, or trade your personal information. We will only disclose your information to third parties if required to do so by law or with your express consent.
5. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request its correction. To do so, please contact us using the details below.
6. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.